资料：Goodlisteningismuchmorethanbeingsilentwhiletheotherpersontalks.Tothecontrary,peopleperceivethebestlistenerstobethosewhoperiodicallyaskquestionsthatpromotediscoveryandinsight.Thesequestionsgentlychallengeoldassumptions,butdosoinaconstructiveway.Sittingtheresilentlynoddingdoesnotprovidesureevidencethatapersonislistening,butaskingagoodquestiontellsthespeakerthelistenerhasnotonlyheardwhatwassaid,butthattheycomprehendeditwellenoughtowantadditionalinformation.Goodlisteningwasconsistentlyseenasatwo-waydialog,ratherthanaone-way“speakerversushearer”interaction.Thebestconversationswereactive. Goodlisteningincludedinteractionsthatbuildaperson'sself-esteem.Thebestlistenersmadetheconversationapositiveexperiencefortheotherparty.whichdoesn'thappenwhenthelistenerispassive(or,forthatmatter,critical!)Goodlistenersmadetheotherpersonfeelsupportedandconveyedconfidenceinthem.Goodlisteningwascharacterizedbythecreationofasafeenvironmentinwhichissuesanddifferencescouldbediscussedopenly. Goodlisteningwasseenasacooperativeconversation.Intheseinteractions,feedbackflowedsmoothlyinbothdirectionswithneitherpartybecomingdefensiveaboutcommentstheothermade.Bycontrast,poorlistenerswereseenascompetitive—aslisteningonlytoidentifyerrorsinreasoningorlogic,usingtheirsilenceasachancetopreparetheirnextresponse.Thatmightmakeyouanexcellentdebater,butitdoesn'tmakeyouagoodlistener.Goodlistenersmaychallengeassumptionsanddisagree,butthepersonbeinglistenedtofeelsthelisteneristryingtohelp,notwantingtowinanargument Themainpurposeofthepassageisto____.
A.Tell readers to be good listeners. B.Analyze the behavior of good listeners. C.Explain what would happen if speakers are boring. D.Encourage listeners to help the other person to see the conversation in a new light.正确答案A
