WhyHaveFormalDocuments Finally,writingthedecisionsdownisessential.Onlywhenonewritesdothegapsappearandthe(71)protrude(突出).Theactofwritingturnsouttorequirehundredsofmini-decisions,anditistheexistenceofthesethatdistinguishesclear,exactpoliciesfromfuzzyones. Second,thedocumentswillcommunicatethedecisionstoothers.Themanagerwillbecontinuallyamazedthatpolicieshetookforcommonknowledgearetotallyunknownbysomememberofhisteam.Sincehisfundamentaljobistokeepeverybodygoinginthe(72)direction,hischiefdailytaskwillbecommunication,notdecision-making,andhisdocumentswillimmensely(73)thisload. Finally,amanager’sdocumentsgivehimadatabaseandchecklist.Byreviewingthem(74)heseeswhereheis,andheseeswhatchangesofemphasisorshiftsindirectionareneeded. Thetaskofthemanageristodevelopaplanandthentorealizeit.Butonlythewrittenplanispreciseandcommunicable.Suchaplanconsistsofdocumentsonwhat,when,howmuch,where,andwho.Thissmallsetofcriticaldocuments()muchofthemanager’swork.Iftheircomprehensiveandcriticalnatureisrecognizedinthebeginning,themanagercanapproachthemasfriendlytoolsratherthanannoyingbusywork.Hewillsethisdirectionmuchmorecrisplyandquicklybydoingso..
A.decides B.encapsulates C.realizes D.recognizes正确答案A
