According to the text , when dissatisfied customers complain ,the most important thing a business should do is to ____
A.set up a complaint department B.deal with customers’ complaints C.find out why they complaint D.study some typical cases正确答案C
According to the text , when dissatisfied customers complain ,the most important thing a business should do is to ____
A.set up a complaint department B.deal with customers’ complaints C.find out why they complaint D.study some typical cases正确答案C