Why should service desk staff detect recurring issues?
A.To help identify problems B.To escalate incidents to the correct support team C.To ensure effective handling of service requests D.To engage the correct change authority正确答案A
Why should service desk staff detect recurring issues?
A.To help identify problems B.To escalate incidents to the correct support team C.To ensure effective handling of service requests D.To engage the correct change authority正确答案A
