Which practices are typically involved in the implementation of a problem resolution?
\1. Continual improvement
\2. Service request management
\3. Service level management
\4. Change control
A.1 and 2 B.1 and 4 C.3 and 4 D.2 and 3正确答案B
Which practices are typically involved in the implementation of a problem resolution?
\1. Continual improvement
\2. Service request management
\3. Service level management
\4. Change control
A.1 and 2 B.1 and 4 C.3 and 4 D.2 and 3正确答案B
