You're the Managing Director. Your company had several complaints from customers saying that some of them received the books they ordered with the wrong invoices，and some were sent the correct invoices with the wrong books. Write a memo to all workers in the Dispatch Department:
• Expressing your concern about the complaints
• Asking them to give their full attention to their work
• Ask new workers to go to the Dispatch Department Manager if they have any question
To: All workers in the Dispatch Department
From: The Managing Director
Subject: Complaints from Customers about the Dispatching of Books
Date: (Today's date)
Several complaints have been received from customers who have been sent the correct orders with the wrong invoices and the wrong orders with the correct invoices.I am concerned as this problem has never happened before. Please take extra care to ensure that both orders and invoices are correct before they are sent.I know that we have several new members in this department. If any of you has a problem,you may ask your manager for help.
