In1959FrederickHerzbergdevelopedtheTwo-Factortheoryofmotivation.Hisresearchshowedthatcertainfactorswerethetruemotivatorsorsatisfiers.Hygienefactors,incontrast,createddissatisfactioniftheywereabsentorinadequate.Dissatisfactioncouldbepreventedbyimprovementsinhygienefactorsbuttheseimprovementswouldnotaloneprovidemotivation.Herzbergshowedthattotrulymotivateanemployeeabusinessneedstocreateconditionsthatmakehimorherfeelfulfilledintheworkplace.
CCompanyaimstomotivateitsemployeesbothbypayingattentiontohygienefactorsandbyenablingsatisfiers.Forexample,itmotivatesandempowersitsemployeesbyappropriateandtimelycommunication,bydelegatingresponsibilityandinvolvingstaffindecisionmaking.Itholdsforumseveryyearinwhichstaffcanbepartofthediscussionsonpayrises.Thisshowsrecognitionoftheworkpeopledoandrewardsthem.Thestaffcaneveninfluencewhatfoodgoesontoitsrestaurantmenus.Employeesthusbecomemotivatedtomakechoicesthatwillincreasetheiruseoftherestaurants.
Whichsituation(s)makesyoufeelmotivatedordiscouragedbecauseofahygienefactor
A.Work happily with the colleagues of our team B.My boss appreciates my project plan C.am the best salesperson this year D.All above正确答案A
