WhyHaveFormalDocuments?Finally,writingthedecisionsdownisessential.Onlywhenonewritesdothegapsappearandthe(请作答此空)protrude(突出).Theactofwritingturnsouttorequirehundredsofmini-decisions,anditistheexistenceofthesethatdistinguishesclear,exactpoliciesfromfuzzyones.Second,thedocumentswillcommunicatethedecisionstoothers.Themanagerwillbecontinuallyamazedthatpolicieshetookforcommonknowledgearetotallyunknownbysomememberofhisteam.Sincehisfundamentaljobistokeepeverybodygoinginthe()direction,hischiefdailytaskwillbecommunication,notdecision-making,andhisdocumentswillimmensely()thisload.Finally,amanager’sdocumentsgivehimadatabaseandchecklist.Byreviewingthem()heseeswhereheis,andheseeswhatchangesofemphasisorshiftsindirectionareneeded.Thetaskofthemanageristodevelopaplanandthentorealizeit.Butonlythewrittenplanispreciseandcommunicable.Suchaplanconsistsofdocumentsonwhat,when,howmuch,where,andwho.Thissmallsetofcriticaldocuments()muchofthemanager’swork.Iftheircomprehensiveandcriticalnatureisrecognizedinthebeginning,themanagercanapproachthemasfriendlytoolsratherthanannoyingbusywork.Hewillsethisdirectionmuchmorecrisplyandquicklybydoingso..
A.INCONSISTENCIES B.CONSISTENCIES C.STEADINESS D.ADAPTABILITY正确答案A
