WhyHaveFormalDocuments?Finally,writingthedecisionsdownisessential.Onlywhenonewritesdothegapsappearandthe()protrude(突出).Theactofwritingturnsouttorequirehundredsofmini-decisions,anditistheexistenceofthesethatdistinguishesclear,exactpoliciesfromfuzzyones.Second,thedocumentswillcommunicatethedecisionstoothers.Themanagerwillbecontinuallyamazedthatpolicieshetookforcommonknowledgearetotallyunknownbysomememberofhisteam.Sincehisfundamentaljobistokeepeverybodygoinginthe(请作答此空)direction,hischiefdailytaskwillbecommunication,notdecision-making,andhisdocumentswillimmensely()thisload.Finally,amanager’sdocumentsgivehimadatabaseandchecklist.Byreviewingthem()heseeswhereheis,andheseeswhatchangesofemphasisorshiftsindirectionareneeded.Thetaskofthemanageristodevelopaplanandthentorealizeit.Butonlythewrittenplanispreciseandcommunicable.Suchaplanconsistsofdocumentsonwhat,when,howmuch,where,andwho.Thissmallsetofcriticaldocuments()muchofthemanager’swork.Iftheircomprehensiveandcriticalnatureisrecognizedinthebeginning,themanagercanapproachthemasfriendlytoolsratherthanannoyingbusywork.Hewillsethisdirectionmuchmorecrisplyandquicklybydoingso..
A.OTHER B.DIFFERENT C.ANOTHER D.SAME正确答案D
