Write a letter of complaint to a shoe company according to the following situation：You（ Li Ping） ordered a pair of soccer cleats（鞋底防滑钉） from the website of the shoe company but found they had been used when you opened the package. Tell them you've bought another pair in a local store and ask them to return the money charged for the cleats. Don't forget to tell them the order number and your phone number for confirmation and further contact. （150-200 words）
Oct272015
Dear Sir or Madam,
I ordered a pair of soccer cleats from your website on October 21. I received the order on October 26.Unfortunately, when I opened the package I saw that the cleats had been used. The cleats had dirt all over and there was a small tear in the front part where the left toe would go. My order number is AF26168156 .
To resolve the problem, I would like you to refund the amount charged for my cleats. I will send the pair of cleats back to you. I have already bought a new pair of cleats al my local sporting goods store. Therefore, it is not necessary for you to send me a new pair of cleats.
I have been a satisfied customer of your company for many years, but this is the first time. I have encountered a problem. If you need to contact me, you can reach meat（555）5555-5555
sincerely
Li Ping
