Quality planning tools are often used to help plan effective quality management activities. （ ） is one of such tools，which involves comparing actual or planned project practices to other projects to generate ideas for improvement and to provide a basis by
Quality planning tools are often used to help plan effective quality management activities. （ ） is one of such tools，which involves comparing actual or planned project practices to other projects to generate ideas for improvement and to provide a basis by which to measure performance.
