Ruby: Hello, this is Information. Can I help you?
Dora: _____
A. I’m calling to make a complaint. B. Can you tell me your name? C. OK, thank you for your help D. That’s very kind of you.正确答案A
Ruby: Hello, this is Information. Can I help you?
Dora: _____
A. I’m calling to make a complaint. B. Can you tell me your name? C. OK, thank you for your help D. That’s very kind of you.正确答案A